Why does the order of options matter?
When you’re under pressure, the first person you speak to often decides which path you take. If that’s an insolvency or “pre-insolvency” business, the conversation tends to start with restructuring or liquidation. If it’s a lender, it starts with a loan. Neither is necessarily wrong — but the cheapest, least disruptive options sit in between, and they’re often skipped.
So here they all are, roughly in order of cost and how much control you keep. We’re a funder, and funding sits in the middle of this list, not the top.
Every option, ranked
| # | Option | Cost to you | Who keeps control | Best for |
|---|---|---|---|---|
| 1 | Pay in full | The debt (GIC stops) | You | Cash is available, perhaps from reserves or a sale |
| 2 | ATO payment plan | GIC compounding daily (not deductible from 1 July 2025) | You, within the ATO’s terms | Debts under $200,000 you can clear in a reasonable time |
| 3 | Interest-free ATO plan | None if met — GIC remitted | You | Turnover under $2m, activity statement debt of $50,000 or less, can’t get finance |
| 4 | Secured ATO plan | GIC continues; property or bank guarantee offered | You | Larger debts, where you want time from the ATO itself |
| 5 | GIC remission request | Free to ask | You | Debts where interest built up due to circumstances outside your control |
| 6 | Hardship help and deferrals | Free to ask | You | Short-term disruption, disasters, illness |
| 7 | Funding (loan) | The loan’s total cost; interest may be deductible | You | Viable businesses; lockdown DPNs; plan refused or defaulted |
| 8 | Small business restructuring | Practitioner fees plus a plan paying creditors | You, with a practitioner overseeing | Liabilities under $1m, entitlements and lodgements current |
| 9 | Voluntary administration | Administrator’s fees; outcome uncertain | The administrator | Larger or complex companies needing a deed |
| 10 | Liquidation | Liquidator’s fees, the company’s assets, possible director consequences | The liquidator | Businesses that genuinely can’t continue |
Every row links to its own page in this section or in before you call an insolvency firm.
Which taxes change the order?
Not all ATO debts are equal. GST, PAYG withholding and super guarantee charge are covered by the director penalty regime, which means directors can become personally liable for them. Income tax isn’t. That has two practical effects:
- It often makes sense to clear or fund the director-penalty taxes first and put income tax on a plan.
- If a lockdown applies — GST or PAYG withholding reported more than three months late — restructuring, administration and liquidation don’t remove the personal liability. Only payment does. That moves funding higher up the list for many directors.
Our director penalties section explains the rules.
What does each option need from you?
- Payment plans need lodgements up to date and instalments you can genuinely meet alongside new tax. See ATO payment plans for business.
- The interest-free plan needs every one of the ATO’s criteria met, including that you can’t obtain finance. See interest-free ATO payment plans.
- Remission needs a clear explanation and evidence of why the interest built up. See GIC remission.
- Funding needs security or serviceability and a believable repayment plan. See tax debt loans.
- Restructuring needs liabilities under $1 million, entitlements and lodgements current, and no use of restructuring or simplified liquidation by the company or directors in the past 7 years.
Who should you call for each?
| Option | Who to call |
|---|---|
| Payment plan, deferral, remission | The ATO directly, or your registered tax agent |
| Free, independent advice | Small Business Debt Helpline, 1800 413 828 |
| Funding | A lender or funder you’ve checked — like us, with no credit check to enquire |
| Restructuring, administration, liquidation | A registered liquidator (check the ASIC professional registers) |
| Anyone negotiating with the ATO for a fee | Must be a registered tax agent (check the TPB register) |
The free help box further down this page has the numbers and links.
What do people most often get wrong about their options?
From the conversations we have every week, a few misunderstandings come up again and again:
- “A payment plan protects me from director penalties.” It doesn’t remit them. Only the four outcomes in the director penalty rules do — and for lockdown amounts, only payment.
- “The ATO will forgive the GST if I explain.” GST and PAYG withholding can’t be released, and companies can’t apply for release at all. Interest and penalties may be remitted.
- “Borrowing is always more expensive than the ATO.” Not necessarily, now that GIC from 1 July 2025 isn’t deductible. Compare real numbers.
- “Liquidation makes it all go away.” Lockdown penalties and personal guarantees survive it.
- “I need a specialist to talk to the ATO.” You can call the ATO yourself, or ask your accountant.
How do you decide quickly when a deadline is close?
If a notice has arrived, use this order: confirm the deadline; identify which amounts carry director risk and whether any are locked down; check whether an ATO arrangement can be in place in time; and if not, start funding conversations straight away. When in doubt, call the Small Business Debt Helpline (1800 413 828) for a free, neutral second view.
Not sure where you fit?
Our ATO debt options checker asks about the debt type, size, notices, property and trading, then gives you a calm, ranked list of realistic options — including the free ones where we don’t make a cent. If funding comes out near the top, you can see if you qualify in about a minute: no credit check to enquire, no spraying your details across lenders, and a real person who’ll call you back. Accurate answers make the result — and the call — far more useful.
Free and official help
These cost nothing to call or check. We list them because a good decision starts with good information — whoever you end up working with.
- Small Business Debt Helpline 1800 413 828 Free, independent financial counselling for small business owners.
- National Debt Helpline 1800 007 007 Free financial counselling for individuals and sole traders.
- ATO — payment plans Set up or change a plan online or by phone with the ATO directly.
- ASIC professional registers Check that a liquidator or administrator is registered.
- Tax Practitioners Board register Check that anyone negotiating with the ATO for a fee is a registered tax agent.
- ATO phoenix tip-off line 1800 060 062 Report suspected illegal phoenix activity or dodgy advice.
Numbers and links checked 4 October 2026.
Frequently asked questions
What is the cheapest way to deal with ATO debt?
Paying it in full is cheapest, because GIC stops. After that, an interest-free ATO plan (if you qualify) and then a standard payment plan are usually next. Funding can beat a long plan on total cost or risk in some cases, especially where director penalties are involved.
Who should I call first about tax debt?
Your accountant or registered tax agent, the ATO itself, and the free Small Business Debt Helpline on 1800 413 828 are all good first calls. Be cautious of anyone who calls you first, especially after court action has started.
Can the ATO refuse a payment plan?
Yes. The ATO can decline if lodgements are outstanding, the proposed instalments don't clear the debt in a reasonable time, or the business has defaulted before. It may ask for financial information or security, especially for larger debts.
Do I need an insolvency firm to deal with ATO debt?
Not usually. Most ATO debt is resolved through payment plans, funding or simply paying. Insolvency processes are for businesses that genuinely can't pay their debts as they fall due, and should involve a registered practitioner you've checked.
Sources
Facts in this section were checked against official sources on 4 October 2026.